Sunday, September 27, 2015

The Gatekeeper and the Nurse

No, sorry, it's not a short story or realistic fiction...it's an acknowledgement that Hope could not function properly without these two marvelous individuals.  Can one imagine a shower without soap or shower gel?  Day after day??  Or bananas without the peel, just lying there among the veggies and fruits in the fresh market, waiting for someone to pick them up to put in the cart, then to be handled by the cashier before being herded into a bag with other items headed for home with you??

So we get to the crux of the problem here.  No successful school (or business, for that matter) has ever, EVER been deprived of someone who handles all "incoming" (no matter whom or what it may be) to greet, process, accommodate and finalize requests for and send along the way, because to do so would negate any chance of continued ability to survive in the real world.  Really.  Pretty soon word would get out that "if you do want to do business with that place, good luck, they have no system to handle what has to be handled".  But I digress.  Not only do the Gatekeeper and the Nurse get high marks for "handling what needs to be handled", they do MUCH MORE than that!

Mrs. Frazier brings genuine friendliness, competency and sharp skills to the forefront but does so with the humbleness of a nun.  You don't realize she has completely killed it until one day you see her in action and just marvel that she still has that awesome smile and infectious sense of humor to go along with it after she has signed for and contacted the teacher who needs to pick up her package for the classroom, located seven employees to help move items to the stage for the chorus program, accommodated nine requests from various employees calling the front office and delivered business requests and items needed by the principal, sat in on an impromptu principal's meeting and supervised three students in her office who either were waiting to see the principal, guidance counselor or nurse...all at the same time.  Now I'm really tired.

Mrs. Friday has an invisible crown on her head made of all things caring, disguised behind a facade of gruff but magical "spark" and an unending persona of "wealth of knowledge" concerning how to handle all things in need, medically of and even otherwise "solving".  Nurse Friday seems to be able to look at someone and make a diagnosis (not only medically, but otherwise; scary, huh?).  She has been known to be attending to a sick student with fever, calling the parent and having the student lie down on the medical bed, give another student his asthma medication or breathing treatment, talk to a confused parent on the phone while signaling for "mop-up" of another "accident" down the hall and keeping her third eye upon the special needs student in for a short "visit" to say hi just because.  And all this while responding to greetings from eight passersby in the hallway who just have to stop briefly to say hello.  One right after the other.  Alrighty, then, tired again:)

Thank you ladies, for ALL you do.

Just saying....

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